ITSM ServiceNow Consultant w Wrocław, Dolnośląskie sprżedam

ITSM ServiceNow Consultant Who are we looking for? Who are we looking for? •Expert organizational and time management skills with the ability to prioritise, self-starter able to work independently with minimum of supervision •Interpersonal skills, to help negotiate priorities and to resolve conflicts among project stakeholders; such as clients and internal team members •Strong analytical skills are needed to critically evaluate the information gathered from multiple sources, reconcile conflicts •Facilitation skills to assist gathering requirements in workshops and provide training to clients and internal team members Essential: •2 years of hands on experience in IT Service Integration design, transition or operations processes •1 years of hands on experience in business analysis and configuration or administration of 2 modules of ServiceNow Platform – as a must •Understanding Scrum Methodology - as a must •Decompose high-level information into details •Familiarity of other Service Management Tools (such as BMC Remedy, Kinetic Data) •Use of industry recognized technologies in order to facilitate work environment •Excellent command of English language •Demonstrate experience in communicating across all levels of an organization, at the most senior level Nice to have: •Experience in Service Request Management and Fulfillment, Service Catalogue •ServiceNow System Administration or ServiceNow Implementation Bootcamp certificates •Familiarity of automation solutions (IoT, Cloud, orchestrations etc.) •Experience in implementation of non-core ServiceNow modules (i.e. Service Portfolio, Service Offerings, etc.) •Experience in implementation of non-ITSM ServiceNow modules (i.e. HR, Shared Services, Security, etc.) •ServiceNow System Administration What will you do? Mobility Requirements: •Ability to travel: 30% travelling to EU (weekends at home), also team members can join projects in USA/ Canada/ regions outside UE What we offer? Atmosphere Working with great people and in legendary atmosphere No formal dress code Annual family picnics Unforgettable integrational events Employee volunteering opportunities and interesting CSR projects We value and respect diversity in terms of gender, nationality, roles, age, interests Internal celebration initiatives: Children's Day, St. Nicholas Day and many more Supporting employees' hobbies: Business Run, e-sport games, basketball, volleyball Development Development in expert or leader competencies Broad training offer with possible co-funding Access to Harvard Business Review knowledge base Introduction plan for new employees and Buddy Initiative A wide range of instructor-led and e-learning trainings Co-financing for post-graduate studies and courses Many companies under one roof / internal headhunters Internal development events: conferences, meetings, communities Benefits Bonuses, including those for new employees recommendation Additional life insurance Attractive package of extra benefits of your choosing (fitness, gym, cinema, etc.) Disability inclusion, assistive technologies, reasonable accommodations Private medical care for you and your family Bicycle parking and carpooling options Free coffee, water, milk and wide range of teas Anti-smog plants in offices Car leasing About us Capgemini’s Cloud Infrastructure Services unit is a global team of technology experts and domain specialists that helps businesses from all around the world extract maximum business value from their IT investment and facilitates their journeys to the cloud. In addition to facilitating journeys to the cloud, we support businesses by providing services such as helpdesk services (human and AI powered), network access and maintenance, hosting and maintaining applications, IT operations and much more. We do all this in 24 languages from 4 locations in Poland. Join our global team and be part of technology transformation. www.capgemini.com/pl-pl/marker Aplikuj

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